Powerful alone. Even better together
Each product in the platform is connected to the same underlying dashboard. Our products are powerful on their own but the real magic happens when you use them together.
Click the button below to set up a no obligation, 15-minute introductory demo. Do it now and get Tell Touch Surveys FREE for 6 months (up to $650 in value)
Book a demo 15-minute Zoom call
for Residential Aged Care, Home Care, Retirement Villages & Disability Care
Instant
Feedback
Capture, reply and resolve feedback. An extra 100 pairs of eyes and ears act as an early warning system. Identify issues before they escalate into time-consuming problems.
Surveys
Australian hosted, secure and compliant digital surveys. Collate, track and report on industry mandated surveys, or crate your own custom surveys.
NPS
Net Promoter Score
Conduct Net Promoter Score (NPS) surveys and benchmark your consumer engagement activities. As they say, "What gets measured gets managed."
Messaging
Send one-to-one or one-to-many email and text messages. Send to to care recipients and/or their representatives. Easily manage notification preferences.
Audits
An easy-to-use, drag'n'drop tool to create your own audits. Results are auto tabulated with advanced analytics so you can quickly generate reports and gain insights.
What our clients are saying
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We see [Tell Touch] as being a much more proactive approach than scheduled satisfaction survey’s which only captures a-moment-in-time. From a governance perspective, the Tell Touch system provides us with reports that allows us to monitor our performance, support compliance and address emerging issues quickly.
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As an early adopter of Tell Touch, I can confidently say it has transformed our feedback management processes. With real-time access to resident feedback, our National Quality and Operations Managers can proactively address concerns, leading to a significant reduction in issues raised by the Commission.
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No other system can do what you have done! They use to say cash is king but in aged care Information is king and Tell Touch provides this. The process is easy to complete. There's no wasted time, no paperwork and it's fully compliant.
Evaluation Report
By The University of Melbourne & Swinburne University of Technology
The quantitative and qualitative findings confirmed Tell Touch's high acceptability and usefulness in managing feedback and improving care delivery.
Lets talk about the F-word
Feedback … and how it can save you time, money and stress. Call NOW!
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Confessions of An Ex-ACQSC Auditor
What we’re really looking for when we show up, clipboard in hand
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