Feedback & Complaints for Retirement Villages

1
Listen to your customers and address their issues
2
Receive more word-of-mouth referrals
3
Increase occupancy

Get An Info Pack

manager

Key Features

kiosk

Kiosks in the foyer for easy access

apps

Super easy-to-use mobile apps

80 languages

Accessible in 80 languages

24/7

Available 24/7. Anywhere. Anytime.

Spot trends

In-depth yet simple reports help spot trends

Increase Occupancy

2018 research by PWC found that the average occupancy was 89% retirement villages in Australia. This is compared to an historical sector average of 94%. While 25% operators are at or near capacity, the other 75% of operators are really struggling with sales.

Tell Touch helps retirement villages become more consumer oriented. The precess is logical:

  • Listen to your customers,
  • Address their issues,
  • Deliver a better offering,
  • Receive more word-of-mouth referrals,
  • Increase occupancy.
using devices

The Time Is Now

20th Century

Paper-based feedback

Paper based feedback
21st Century

Full digital solution

Digital feedback

70% of feedback is submitted by family. Even so, Tell Touch is ...

So easy a 93-year-old can do it

Consumers

Get A Provider Info Pack

... or give us a call for a demo.

1300 83 55 86
(1300 TELL TOUCH)