Digital Feedback Systems for Care Providers
Enhance Feedback & Care Efficiency
Capture feedback from care recipients, families and staff. Drive improvement and foster a culture of transparency, responsiveness and care.
Trusted by Industry Leading Care Providers
Unlock the Power of Feedback
The industry leading digital feedback system helps you raise care standards through quick issue identification, assignment, and resolution.
Residential Aged Care
Average non-compliance decisions per residential home over the past 2 years.
Support at Home
Average non-compliance decisions per home care provider over the past 2 years.
Source: ACQSC Non-Compliance Decision Logs (22-24)
What Our Clients Say
Key Features Driving Better Care Outcomes
Turn Frowns Upside-Down
with Instant Feedback™
- Capture feedback via kiosks (residential only), apps, QR codes, and web forms.
- Spot issues and trends before they escalate.
- After an initial spike, the positive will outnumber the negative.
Tell Touch allows us to monitor our performance, support compliance and address emerging issues quickly.
Accessible, Compliant Surveys
with SurveySmart™
- Australian Privacy Principle compliant.
- Auto-translated into 80 languages.
- Effortlessly handle QI Program surveys.
Before SurveySmart it took us two weeks to do the NQI Program Surveys. Now it's two days!.
Reporting Made Easy
with a real-time dashboard
- Simplifies data into easy-to-read reports.
- Monthly reports are auto-generated.
- Transparency and accountability at all times.
Simple-to-use, easy-to-access and with high-level reporting capabilities.
Seamless Integration with Your Clinical Tools
... with more integrations coming soon
The only feedback system to be independently evaluated
The quantitative and qualitative findings confirmed Tell Touch's high acceptability and usefulness in managing feedback and improving care delivery.
Who's It For?
Residential Aged Care Providers
Elevate resident satisfaction with feedback that leads to real improvements in care.
Home Care
Providers
Amplify the voices of clients and their families while taking pressure off your call center.
Retirement Village
Operators
Create a thriving community with insights that drive better living experiences.
Disability Care
Providers
Ensure every voice is heard, from carers to clients, for a more inclusive service.
Ready to turn feedback into opportunity?
Don't fear feedback. Embrace it to foster a culture of care, respect, accountability and pride. Schedule a demo today.
