Best Practice in Feedback & Complaints for Aged Care Staff

Tell Touch Staff Feedback allows you to listen to your staff as well as your consumers. Staff feedback can be provided via a dedicated kiosk (ideally placed in a staff room) or via the Tell Touch mobile apps.

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Key Features


Kiosks in the staff room


Super easy-to-use mobile apps

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Easy to report SIRS management notifications

Spot trends

In-depth yet simple reports help spot trends

Multiplier Effect: Happy Staff

Listening to staff and listening to consumers has a multiplying effect on the level of care provided, and the performance of the operator. Happy consumers leads to happy staff, and happy staff leads to happy consumers.

using devices

Less Time Recruiting!

Many of the benefits of listening to consumers also apply to listening to staff. Turnover is a massive issue in Aged Care. A Hesta report found that 23% of aged care workers intend to resign or leave for jobs outside of aged care. The reasons given are generally all addressable ... if only management knew about them.

using devices

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... or give us a call for a demo.

1300 83 55 86